Here at Needlers we like to do things differently. It's important to us that we're able to add value for our customers beyond providing them with high quality goods and services, we feel that going the extra mile with what we offer is a part of what makes us different and is why we also do the following:
Information is the key to success for any business, which is why we provide our customers with access to the Needlers extranet where they can find detailed spending reports, real time delivery status updates, stock reports, order history and back-order status as well as access to all of our auditing and technical documents for our products and services. If you'd like to know more about the Needlers extranet click HERE; or to arrange a demonstration, just contact your customer service representative or email [email protected]
Needlers Video Service
For our larger customers we offer a complimentary video production service. We've found that videos are an excellent way to induct and train staff members, particularly when it comes to the proper application and use of Personal Protective Equipment. We produce our own videos to help customers use our products but also work with customers to produce bespoke videos to meet their requirements. You can see a few of the videos that we produce on our Needlers Youtube channel, if you'd like more info about this service just get in touch
As part of our commitment to being The Food Industry Specialist we've gone the extra mile to ensure that everything we do, from the products we source to the conditions of our premises, operate to the same standards of our Food Industry customers. As part of this effort we have acquired BRC Global Standard for Food Safety accreditation, meaning that our warehouse operations adhere to the strictest of standards
Needlers Auditing Assistance
We know that preparing for food safety audits can be stressful and time consuming, which is why everything we've discussed above is designed to assist our customers in preparing for audits, be they BRC audits or direct from retailers and supermarkets. We can provide you with all of the evidence you need to support you during audits, from training videos demonstrating your commitment to ensuring staff members are properly trained in food hygiene procedure, to fully traceable documentation for all of the products and services that we supply. In addition, our account managers are on hand to assist you in any way required to pass your audits.